1. IS evaluation: a process of bringing together benefits, costs and risks;Farbey,1999
2. Information technology evaluation: is it different;Powell;Journal of the Operational Research Society,1992
3. A comprehensive bibliography of the strategic value of IT;Banker,1993
4. Effective Measurement and Management of IT Costs and Benefits;Remenyi,2000
5. Dismantling the silos: extracting new value from IT investments in public administration;Banister;Information Systems Journal,2001