Decision-making in IT service management: a simulation based approach-Reference-Cited by-同舟云学术

Decision-making in IT service management: a simulation based approach

Published:2014-10 Issue: Volume:66 Page:36-51
ISSN:0167-9236
Container-title:Decision Support Systems
language:en
Short-container-title:Decision Support Systems

Author:

Orta Elena^ORCID,Ruiz Mercedes,Hurtado Nuria,Gawn David

Funder

Spanish Ministry of Science and Technology

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

Reference108 articles.

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4. Using modeling and simulation for policy decision support in identity management;Baldwin,2009

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