Impact of psychological traits on user performance in information systems delivering customer service: IS management perspective-Reference-Cited by-同舟云学术

Impact of psychological traits on user performance in information systems delivering customer service: IS management perspective

Published:2012-12 Issue:1 Volume:54 Page:270-281
ISSN:0167-9236
Container-title:Decision Support Systems
language:en
Short-container-title:Decision Support Systems

Author:

Hossain Md. Dulal,Moon Junghoon,Yun Jae-woong,Choe Young Chan

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

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