Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy-Reference-Cited by-同舟云学术

Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy

Published:2021-10 Issue: Volume:149 Page:113609
ISSN:0167-9236
Container-title:Decision Support Systems
language:en
Short-container-title:Decision Support Systems

Author:

Liu Fuzhen,Lai Kee-Hung,Wu Jiang,Duan Wenjing

Funder

National Natural Science Foundation of China

Ministry of Education of the People's Republic of China

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

Reference60 articles.

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4. Spend less and experience more: understanding tourists’ social contact in the Airbnb context;Lin;Int. J. Hosp. Manag.,2019

5. Trust and reputation in the sharing economy: the role of personal photos in Airbnb;Ert;Tour. Manag.,2016

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