A novel approach for classifying customer complaints through graphs similarities in argumentative dialogues-Reference-Cited by-同舟云学术

A novel approach for classifying customer complaints through graphs similarities in argumentative dialogues

Published:2009-02 Issue:3 Volume:46 Page:717-729
ISSN:0167-9236
Container-title:Decision Support Systems
language:en
Short-container-title:Decision Support Systems

Author:

Galitsky Boris A.,González María P.,Chesñevar Carlos I.

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

Reference44 articles.

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