1. A chat with Chris Argyris;Abernathy;T + D,1999
2. TeamSTEPPS® pocket guide,2006
3. Theory in practice: Increasing professional effectiveness;Argyris,1992
4. Assessing teamwork attitudes in healthcare: Development of the TeamSTEPPS teamwork attitudes questionnaire;Baker;Qual Saf Health Care,2010
5. Seven hidden reasons employees leave;Branham,2005