1. W.M.P. van der Aalst, How to handle dynamic change and capture management information, in: Proceedings of the Fourth IFCIS International Conference on Cooperative Information Systems (CoopIS-99), Edinburgh, Scotland, September 1999, IEEE Computer Society Press, Silver Spring, pp. 115–126
2. Realizing the full potential of workflow modeling: a practical perspective;Barros;J. Inform. Technol.,1997
3. A.P. Barros, A.H.M. ter Hofstede, H.A. Proper. Towards real-scale business transaction workflow modelling, in: A Olivé, J.A. Pastor (Eds.), Proceedings of the Nineth International Conference on Advanced Information Systems Engineering (CAiSE-97), Barcelona, Spain, vol. 1250, Lecture Notes in Computer Science, Berlin & New York, June 1997, Springer, Berlin, pp. 437–450
4. U. Borghoff, P. Bottoni, P. Mussio, R. Pareschi, Reflective agents for adaptive workflows, in: Proceedings of the Second International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM-97), London, England, Blackpool, England, April 1997, Practical Applications Co, pp. 405–420
5. P. Bots, An environment to support problem solving, PhD thesis, Delft University of Technology, Delft, The Netherlands, 1989