1. Developing Library Staff through Work-Based Learning;Allan,2003
2. American Library Association (ALA) (2000) Guidelines and Considerations for Developing a Public Library Internet Use Policywww.ala.org
3. American Library Association (ALA) (2003) Intellectual Freedom Issues: USA PATRIOT Actwww.ala.org
4. Puzzles and Essays from ‘The Exchange’, Tricky Reference Questions;Anderson,2003