1. M.J. Katchabaw, H.L. Lutfiyya, M.A. Bauer, More on Usage Based Service Differentiation for End-to-End Quality of Service Management, Technical Report #608, Department of Computer Science, The University of Western Ontario.
2. A. Vogel, B. Kerhevré, G.V. Bochmann, J. Gecsei, Distributed multimedia applications and quality of service: a survey, Proceedings of the 1994 Centre for Advanced Studies Confererence.
3. S. Blake, D. Black, M. Carlson, E. Davies, Z. Wang, W. Weiss, An architecture for differentiated services, IETF RFC 2475.
4. N. Vasiliou, Overview of Internet QoS and Web Server QoS, Reading Course Report, Department of Computer Science, The University of Western Ontario.
5. M. Katchabaw, Quality of Service Resource Management, PhD thesis, The University of Western Ontario (June 2002).