Testing the sufficiency of the theory of planned behavior: a case of customer dissatisfaction responses in restaurants

Author:

Cheng Simone,Lam Terry,Hsu Cathy H.C.

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference45 articles.

1. From intentions to actions;Ajzen,1985

2. Attitudes, Personality and Behavior;Ajzen,1988

3. The theory of planned behavior;Ajzen;Organizational Behavior and Human Decision Process,1991

4. Nature and operation of attitudes;Ajzen;Annual Review of Psychology,2001

5. Ajzen, I., 2002. Constructing a TPB questionnaire: conceptual and methodological considerations (on-line). Available at: http://www.unix.oit.umass.edu.

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