Satisfaction with mobile food delivery app (MFDA) usage and the moderating role of perceived COVID 19 risk

Author:

Humbani M.,Higueras-Castillo E.,Liébana-Cabanillas F.

Publisher

Elsevier BV

Reference80 articles.

1. Ahuja, K., Chandra, V., Lord, V., & Peens, C. (2021), Ordering in: The rapid evolution of food delivery. Available at: https://www. mckinsey. com/industries/technology-media-and-telecommunications/our-insights/ordering-in-the-rapid-evolution-of-food-delivery (Accessed 16 June 2022).

2. COVID-19 and e-wallet usage intention: a multigroup analysis between Indonesia and Malaysia;Aji;Cogent Bus. Manag.,2020

3. Understanding the predictors of rural customers’ continuance intention toward mobile banking services applications during the COVID-19 pandemic;Al Amin;J. Glob. Mark.,2021

4. Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model;Al Amin;J. Financ. Serv. Mark.,2023

5. Mobile food ordering apps: an empirical study of the factors affecting customer e-satisfaction and continued intention to reuse;Alalwan;Int. J. Inf. Manag.,2020

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