1. User generated content: the use of blogs for tourism organisations and tourism consumers;Akehurst;Serv. Bus.,2009
2. Explaining differences in recommendation rates: the case of South Cyprus hotels;Antipov;Econ. Bull.,2014
3. Online word of mouth using text mining: a review of literature and future directions;Balan,2015
4. Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews;Berezina;J. Hosp. Mark. Manage.,2016
5. The differential effects of the quality and quantity of online reviews on hotel room sales;Blal;Cornell Hosp. Q.,2014