Gazing at hotel guests: Deconstructing elements of the host-gaze

Author:

Yick Melissa Yan Yee,Köseoglu Mehmet Ali,King Brian

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference83 articles.

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2. Handbook of Cultural Intelligence: Theory;Ang,2008

3. Cultural intelligence: leveraging differences to bridge the gap in the international hospitality industry;Arora;Int. Rev. Bus. Res. Pap.,2010

4. Emotional labor in service roles: the influence of identity;Ashforth;Acad. Manag. Rev.,1993

5. Customer deviance in resort hotels: the case of Turkey;Aslan;J. Hosp. Mark. Manage.,2012

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