Crisis management and recovery: how restaurants in Hong Kong responded to SARS-Reference-Cited by-同舟云学术

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Crisis management and recovery: how restaurants in Hong Kong responded to SARS

Published:2006-03 Issue:1 Volume:25 Page:3-11
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Tse Alan C.B.,So Stella,Sin Leo

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference15 articles.

1. Crisis in Organizations;Barton,1993

2. Crisis in Organizations II;Barton,2001

3. Consumer Behavior as Risk Taking;Bauer,1967

4. Perceived risk and its components;Bettman;Journal of Marketing Research,1973

5. Ongoing Crisis Communication;Coombs,1999

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