Customers’ intention to compliment and complain via AI-enabled platforms: A self-disclosure perspective-Reference-Cited by-同舟云学术

Customers’ intention to compliment and complain via AI-enabled platforms: A self-disclosure perspective

Published:2024-01 Issue: Volume:116 Page:103628
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Cai Ruiying^ORCID,Wang Yao-Chin,Sun Jie

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

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