Assigning credit and blame: How delivery services affect restaurant EWOM

Author:

Line Nathaniel D.,Hanks Lydia,Dogru Tarik,Lu Lu

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference55 articles.

1. Ahuja, K., Chandra, V., Lord, V. & Peens, C. (2021). Ordering in: The rapid evolution of food delivery. Retrieved from McKinsey & Company: 〈https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/ordering-in-the-rapid-evolution-of-food-delivery〉.

2. Exploring the motivations to use online meal delivery platforms: before and during quarantine;Belarmino;Int. J. Hosp. Manag.,2021

3. Mindset matters in purchasing online food deliveries during the pandemic: the application of construal level and regulatory focus theories;Cai;Int. J. Hosp. Manag.,2020

4. Cooperation and competition between online travel agencies and hotels;Chang;Tour. Manag.,2019

5. Physical attractiveness and evaluation of children's transgressions;Dion;J. Personal. Soc. Psychol.,1972

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