The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being-Reference-Cited by-同舟云学术

The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being

Published:2019-04 Issue: Volume:78 Page:223-233
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Altinay Levent,Song Haiyan,Madanoglu Melih,Wang Xuan Lorna

Funder

Hong Kong Polytechnic University

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference110 articles.

1. Subjective social indicators;Abrams;Soc. Trends,1973

2. Age UK, 2017. https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/free-bus-pass-and-transport-concessions/ (Accessed on 27 December 2017).

3. Later Life in the United Kingdom. Age UK Report. April 2018;Age UK,2018

4. Quality of life: Its meaning to the long-term care resident;Aller;J. Gerontol. Nurs.,1995

5. Structural equation modeling in practice: a review and recommended two-step approach;Anderson;Psychol. Bull.,1988

Cited by 64 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Exploring the Relationship Between Coffee Shop Visitors' Coping Strategies and Well-Being;Jurnal Psikologi;2023-12-28

2. Understanding the Purchase Decisions of Silver Consumers in Short-Form Video Platforms from the Perspective of Existence, Relatedness, and Growth Needs;Behavioral Sciences;2023-12-13

3. Refugees at home: the role of hospitableness in fostering pro-social attitudes and behaviours towards refugees;International Journal of Contemporary Hospitality Management;2023-12-05

4. Managing customer-to-customer interactions: revisiting older models for a fresh perspective;Journal of Services Marketing;2023-11-02

5. Nostalgia and negotiation: The electronic word‐of‐mouth and social well‐being of older consumers;Psychology & Marketing;2023-10-29