Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis-Reference-Cited by-同舟云学术

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Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis

Published:2021-02 Issue: Volume:93 Page:102768
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Yu Jongsik,Seo Jungwoon,Hyun Sunghyup Sean

Funder

National Research Foundation of Korea

Korea government

*Ministry of Science and ICT

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference54 articles.

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2. A model of destination image formation;Baloglu;Annals of Tourism Research,1999

3. Restaurant consumers repeat patronage: A service quality concern;Barber;International Journal of Hospitality Management,2011

4. Enhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale;Barber;Managing Service Quality,2010

5. Effect of a behaviour-change intervention on handwashing with soap in India (SuperAmma): a cluster-randomised trial;Brian;The Lancet Global Health,2014

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