Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services-Reference-Cited by-同舟云学术

Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services

Published:2004-12 Issue:6 Volume:32 Page:407-424
ISSN:0305-0483
Container-title:Omega
language:en
Short-container-title:Omega

Author:

Gefen David,Straub Detmar W.

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Strategy and Management

Reference86 articles.

1. Evolution of the marketing organization;Achrol;JMK,1991

2. A model of the distributor firm and manufacturer firm working partnership;Anderson;JMK,1990

3. BBC E-commerce Suffers from Security Fears. BBC Online, 2000. http://news.bbc.co.uk/hi/english/business/newsid_862000/862253.stm.

4. Exchange and power in social life;Blau,1964

5. Bodoff R. BBBOnLine Reliability Program Hits Milestone of 3,000 Members at Two-Year Anniversary. BBBOnline, 1999. http://www.bbbonline.org/about/press/5-12-99.html.

Cited by 1154 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Speak, search, and stay: determining customers' intentions to use voice-controlled artificial intelligence (AI) for finding suitable hotels and resorts;Journal of Hospitality and Tourism Insights;2024-09-11

2. Leveraging Social Cues for Patient–Physician Interactions: The Impacts of Empathy, Interactivity and Social Validation in Mobile Medical Consultations;International Journal of Human–Computer Interaction;2024-09-02

3. Less Artificial, More Intelligent: Understanding Affinity, Trustworthiness, and Preference for Digital Humans;Information Systems Research;2024-09-02

4. Digital tourism interpretation content quality: A comparison between AI-generated content and professional-generated content;Tourism Management Perspectives;2024-09

5. Can environmental science popularization of tourism live streaming stimulate potential tourists’ pro-environmental behavior intentions? A construal level theory analysis;Journal of Hospitality and Tourism Management;2024-09