LGBTIQ-friendly scale in tourism businesses: Conceptualization, development and validation

Author:

Sousa-Silva Sónia,Gueimonde-Canto Ana,Diéguez-Castrillón M. Isabel

Publisher

Elsevier BV

Reference130 articles.

1. Diversity management policies for the inclusion of LGBT people into the labour market: The case of Naples;Agovino;Papers in Applied Geography,2021

2. Linking service design to value creation and service research;Andreassen;Journal of Service Management,2016

3. The business impact of LGBT supportive workplace policies;Badgett,2013

4. Loyalty runs deeper than thread count: An exploratory study of gay guest preferences and hotelier perceptions;Berezan;Journal of Travel & Tourism Marketing,2015

5. Out in the market: A history of the gay market segment in the United States;Branchik;Journal of Macromarketing,2002

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