Stakeholder perceptions of university library effectiveness-Reference-Cited by-同舟云学术

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Stakeholder perceptions of university library effectiveness

Published:1995-11 Issue:6 Volume:21 Page:438-448
ISSN:0099-1333
Container-title:The Journal of Academic Librarianship
language:en
Short-container-title:The Journal of Academic Librarianship

Author:

Cullen Rowena J.,Calvert Philip J.

Publisher

Elsevier BV

Subject

Library and Information Sciences,Education

Reference22 articles.

1. The Measurement and Evaluation of Library Services;Lancaster,1977

2. Measuring the Goodness of Library Services: A General Framework for Considering Quantitative Measures;Orr;Journal of Documentation,1973

3. Performance Measurement in Library and Information Services;Abbott,1994

4. Measurement of Public Library Activity: The Search for Practical Methods;Jo Lynch;Wilson Library Bulletin,1983

5. Dimensions of Public Library Effectiveness;Childers;Library & Information Science Research,1989

Cited by 16 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Mystery Shopping Your Way to Improved Customer Service;Quality and the Academic Library;2016

2. Multiple constituencies model in the identification of library effectiveness;Library Management;2014-11-10

3. Library performance measurement : the case of academic libraries (1.);Knjižnica: revija za področje bibliotekarstva in informacijske znanosti;2014-04-07

4. Which services support research activities at universities?;The Service Industries Journal;2011-01

5. Academic library benchmarking in The Netherlands: a comparative study;Performance Measurement and Metrics;2009-03-20

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