1. User-Centered View of Document Delivery and Interlibrary Loan;Martin;Library Administration and Management,1994
2. Maximizing Access, Minimizing Cost: A First Step toward the Information Access Future;Baker;Public Library Quarterly,1993
3. Document Delivery: A Better Option?;Khalil;Library Journal,1993
4. Integrating ILL with Document Delivery: Five Models;Jackson;Wilson Library Bulletin,1993
5. The following are a few recent evaluative studies or vendor comparisons: Khalil, “Document Delivery,” pp. 43–47