1. TQM: A Step-by-step Guide to Implementation;Weave,1991
2. Beyond Participative Management: Toward Total Employee Empowerment for Quality;Gilbert,1991
3. Beyond Participative Management: Toward Total Employee Empowerment for Quality;Gilbert,1991
4. Beyond Participative Management: Toward Total Employee Empowerment for Quality;Gilbert,1991
5. Beyond Participative Management: Toward Total Employee Empowerment for Quality;Gilbert,1991