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2. Why it is important to demonstrate linkages between outcomes of care and processes and structures of care;Hammermeister;Med Care,1995
3. Quantitative methods for quality improvement;Jewell;Pharmacotherapy,1995
4. Comprehensive Accreditation Manual for Hospitals;Joint Commission on Accreditation of Healthcare Organizations,1996
5. IMSystem Participants Guide;Joint Commission on Accreditation of Healthcare Organizations,1997