Constituents and consequences of smart customer experience in retailing

Author:

Roy Sanjit Kumar,Balaji M S,Sadeque Saalem,Nguyen BangORCID,Melewar T C

Publisher

Elsevier BV

Subject

Management of Technology and Innovation,Applied Psychology,Business and International Management

Cited by 219 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Consumer preferences for unmanned stores: A choice experiment study;Journal of Retailing and Consumer Services;2025-01

2. Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA;Journal of Retailing and Consumer Services;2024-11

3. Shaping Future Trends Metaverse as Experiential Marketing for Gen Z;Advances in Human Resources Management and Organizational Development;2024-09-13

4. Technology in fashion retail: exploring the nexus of in-store technology, customer experience, and store image;The International Review of Retail, Distribution and Consumer Research;2024-09-11

5. Smart technologies for retailing: who, what, where and why;International Journal of Retail & Distribution Management;2024-08-16

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