1. The economics of traffic congestion;Arnott;Am. Sci.,1994
2. Alleviating Urban Traffic Congestion;Arnott,2005
3. An Introduction to Cybernetics;Ashby,1956
4. Requisite variety and its implications for the control of complex systems;Ashby;Cybernetica,1958
5. Tackling Wicked Problems: A Public Policy Perspective;Australian Public Service Commission,2007