Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence-Reference-Cited by-同舟云学术

Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence

Published:2024-07 Issue: Volume:204 Page:123395
ISSN:0040-1625
Container-title:Technological Forecasting and Social Change
language:en
Short-container-title:Technological Forecasting and Social Change

Author:

Bai Shizhen,Yu Dingyao,Han Chunjia,Yang Mu,Gupta Brij B.,Arya Varsha,Panigrahi Prabin Kumar,Tang Rui,He Hao,Zhao Jiayuan

Publisher

Elsevier BV

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