Passenger satisfaction with airline service quality in Malaysia: A structural equation modeling approach-Reference-Cited by-同舟云学术

Passenger satisfaction with airline service quality in Malaysia: A structural equation modeling approach

Published:2014-04 Issue: Volume:10 Page:26-32
ISSN:2210-5395
Container-title:Research in Transportation Business & Management
language:en
Short-container-title:Research in Transportation Business & Management

Author:

Suki Norazah Mohd

Publisher

Elsevier BV

Subject

Management Science and Operations Research,Strategy and Management,Tourism, Leisure and Hospitality Management,Economics, Econometrics and Finance (miscellaneous),Transportation,Business and International Management,General Decision Sciences

Reference44 articles.

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4. A model of customer loyalty in the retail banking market;Beerli;European Journal of Marketing,2004

5. Comparative fit indexes in structural models;Bentler;Psychological Bulletin,1990

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