Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model-Reference-Cited by-同舟云学术

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Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model

Published:2025-01 Issue: Volume:82 Page:104079
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Seo Kyowon^ORCID,Roh Taewoo^ORCID

Publisher

Elsevier BV

Reference70 articles.

1. The impact of Web quality and playfulness on user acceptance of online retailing;Ahn;Inf. Manag.,2007

2. Feeling hungry? let's order through mobile! examining the fast food mobile commerce in China;Akram;J. Retailing Consum. Serv.,2020

3. Consumer attitudes towards online shopping: the effects of trust, perceived benefits, and perceived web quality;Al-Debei;Internet Res.,2015

4. Mobile food ordering apps: an empirical study of the factors affecting customer e-satisfaction and continued intention to reuse;Alalwan;Int. J. Inf. Manag.,2020

5. Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services;Anbumathi;J. Retailing Consum. Serv.,2023

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