Optimizing service encounters through mascot-like robot with a politeness strategy
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Elsevier BV
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Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework;Journal of Retailing and Consumer Services;2024-11
2. The Role of Politeness Strategies in Enhancing Guest Satisfaction in the Hospitality Industry;Journal of Policy Research;2024-06-01
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