A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing-Reference-Cited by-同舟云学术

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A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing

Published:2024-05 Issue: Volume:78 Page:103784
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Taheri Seyed Ghiasuddin,Navabakhsh Mehrzad,Tohidi Hamid,Mohammaditabar Davood

Publisher

Elsevier BV

Reference101 articles.

1. Vehicle routing problem in omni-channel retailing distribution systems;Abdulkader;Int. J. Prod. Econ.,2018

2. A quantitative performance management framework for assessing omnichannel retail supply chains;Adivar;J. Retail. Consum. Serv.,2019

3. Managing multi- and omni-channel distribution: metrics and research directions;Ailawadi;J. Retail.,2017

4. Does service quality perception in omnichannel retailing matter? A systematic review and agenda for future research;Akter,2018

5. System dynamics modelling in supply chain management: research review;Angerhofer,2000

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