1. Business and Management Research;Baker,2008
2. Introducing a dialogical orientation to the service-dominant logic of marketing;Ballantyne,2006
3. Consumers as resource integrators;Baron;Journal of Marketing Management,2008
4. Relationship Marketing: Creating Stakeholder Value;Christopher,2002
5. Using key informant insights as a foundation for e-retailing theory development;Cowles;Journal of Business Research,2002