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Multi-sided marketplaces and the transformation of retail: A service systems perspective

  • Published:2019-07 Issue: Volume:49 Page:380-388
  • ISSN:0969-6989
  • Container-title:Journal of Retailing and Consumer Services
  • language:en
  • Short-container-title:Journal of Retailing and Consumer Services

Author:

Hänninen Mikko,Mitronen Lasse,Kwan Stephen K.

Funder

Finnish Funding Agency for Technology and Innovation

Publisher

Elsevier BV

Subject

Marketing

Reference79 articles.

1. Managing multi-and omni-channel distribution: metrics and research directions;Ailawadi;J. Retail.,2017

2. Building a winning business model portfolio;Aversa;MIT Sloan Manag. Rev.,2017

3. Shoppers' attachment with retail stores: antecedents and impact on patronage intentions;Badrinarayanan;J. Retail. Consum. Serv.,2018

4. How Amazon Bankrupted Toys R’ Us. The Bull & Bear;Bean,2017

5. A guide to developing and managing a well-integrated multi-channel retail strategy;Berman;Int. J. Retail Distrib. Manag.,2004

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