Managing value co-creation in consumer service systems within smart retail settings

Author:

Bassano Clara,Piciocchi PaoloORCID,Spohrer James ("Jim") C.,Pietronudo Maria Cristina

Publisher

Elsevier BV

Subject

Marketing

Reference95 articles.

1. Aaker, D., 2011. Eight characteristics of successful retail concepts. 〈http://www.retailcustomerexperience.com/article_print/178752/〉 (Accessed 16 May 2012).

2. Application of machine learning techniques to analyze student interactions and improve the collaboration process;Anaya;Expert Syst. Appl.,2011

3. Smart cities in the new service economy: building platforms for smart services;Anttiroiko;AI Soc.,2014

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5. Learning the models of customer behavior: from television advertising to online marketing;Bassano;Int. J. Electron. Commer.,2017

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