The determinants of customers’ intention to use smart lockers for last-mile deliveries-Reference-Cited by-同舟云学术

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The determinants of customers’ intention to use smart lockers for last-mile deliveries

Published:2019-07 Issue: Volume:49 Page:316-326
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Yuen Kum Fai,Wang Xueqin,Ma Fei,Wong Yiik Diew

Funder

National Social Science Foundation of China

Humanities and Social Science Foundation of the Ministry of Education of China

Basic Research Foundation of Central Universities of China

Publisher

Elsevier BV

Subject

Marketing

Reference63 articles.

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2. An assessment of the use of transaction cost theory in information technology outsourcing;Alaghehband;J. Strateg. Inf. Syst.,2011

3. Ease of message processing as a moderator of repetition effects in advertising;Anand;J. Mar. Res.,1990

4. A perceived reliability-based customer satisfaction model in self-service technology;Barua;Serv. Ind. J.,2018

5. Understanding service convenience;Berry;J. Mark.,2002

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