After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions

Author:

Shim Soyeon,Serido Joyce,Tang Chuanyi

Publisher

Elsevier BV

Subject

Marketing

Reference44 articles.

1. Co-production and customer loyalty in financial services;Auh;Journal of Retailing,2007

2. Emerging adulthood: a theory of development from the late teens through the twenties;Arnett;American Psychologist,2000

3. The paradox of customer: customer expertise and loyalty in the financial services industry;Bell;European Journal of Marketing,2007

4. The many faces of trust;Blomqvist;Scandinavian Journal of Management,1997

5. The continuing significance of social class to marketing;Coleman;Journal of Consumer Research,1983

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