Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis

Author:

Antwi Collins Opoku,Fan Chong-jun,Nataliia Ihnatushchenko,Aboagye Michael Osei,Xu Hangyu,Azamela John Coffie

Funder

National Natural Science Foundation of China

Publisher

Elsevier BV

Subject

Marketing

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