Towards better help desk planning: Predicting incidents and required effort-Reference-Cited by-同舟云学术

Towards better help desk planning: Predicting incidents and required effort

Author:

Andrews Anneliese Amschler,Beaver Philip,Lucente Joseph^ORCID

Funder

National Science Foundation

University of Denver

Publisher

Elsevier BV

Subject

Hardware and Architecture,Information Systems,Software

Reference31 articles.

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