One System’s Journey in Creating a Disclosure and Apology Program
Author:
Publisher
Elsevier BV
Subject
Leadership and Management
Reference36 articles.
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3. Apologies following an adverse medical event: The importance of focusing on the consumer's needs;Patient Education and Counseling;2015-09
4. Disclosure, Apology, and Offer Programs: Stakeholders’ Views of Barriers to and Strategies for Broad Implementation;Milbank Quarterly;2012-12
5. Effects of a multicentre teamwork and communication programme on patient outcomes: results from the Triad for Optimal Patient Safety (TOPS) project;BMJ Quality & Safety;2011-11-07
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