1. Crossing the Quality Chasm: A New Health System for the 21st Century,2001
2. Publicly reporting comprehensive quality and cost data: A health care system’s transparency initiative;Nelson;Jt Comm J Qual Patient Saf,2005
3. Connections between quality measurement and improvement;Berwick;Med Care,2003
4. The New Economics for Industry, Government, Education;Deming,1993
5. Demanding Medical Excellence: Doctors and Accountability in the Information Age;Millenson,1998