Customer loyalty in e-commerce: an exploration of its antecedents and consequences-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

Customer loyalty in e-commerce: an exploration of its antecedents and consequences

Published:2002-03 Issue:1 Volume:78 Page:41-50
ISSN:0022-4359
Container-title:Journal of Retailing
language:en
Short-container-title:Journal of Retailing

Author:

Srinivasan Srini S.,Anderson Rolph,Ponnavolu Kishore

Publisher

Elsevier BV

Subject

Marketing

Reference67 articles.

1. Interactive home shopping;Alba;Journal of Marketing,1997

2. Consumer behavior and marketing action;Assael,1992

3. The economic leverage of the virtual community;Balasubramanian;International Journal of Electronic Commerce,2001

4. Understanding the bond of identification;Battacharya;Journal of Marketing,1995

5. Branded variants;Bergen;Journal of Marketing Research,1996

Cited by 1359 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Customer adoption of robot: Synergizing customer acceptance of robot-assisted retail technologies;Journal of Retailing and Consumer Services;2025-01

2. an integrated analysis of consumer purchase decision-making on second-hand trading platforms: evidence from china;Journal of Organizational Computing and Electronic Commerce;2024-09-12

3. Impact of e-service innovation on e-service delivery, trust and loyalty: a study of Indian retail banking;VINE Journal of Information and Knowledge Management Systems;2024-09-05

4. Influence of mobile application service quality and convenience on young customer retention;Spanish Journal of Marketing - ESIC;2024-09-05

5. Family travel as an educational experience: Revealing multi-level Parents' perceived value through a family systems approach;Tourism Management Perspectives;2024-09

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号京ICP备18003416号-3