Some asymptotic properties of the Erlang-C formula in many-server limiting regimes-Reference-Cited by-同舟云学术

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Some asymptotic properties of the Erlang-C formula in many-server limiting regimes

Published:2024-05 Issue: Volume:54 Page:107116
ISSN:0167-6377
Container-title:Operations Research Letters
language:en
Short-container-title:Operations Research Letters

Author:

Gopalakrishnan Ragavendran^ORCID,Zhong Yueyang^ORCID

Funder

Social Sciences and Humanities Research Council of Canada

Publisher

Elsevier BV

Reference30 articles.

1. The modern call center: a multi-disciplinary perspective on operations management research;Aksin;Prod. Oper. Manag.,2007

2. Stochastic theory of a data-handling system with multiple sources;Anick;Bell Syst. Tech. J.,1982

3. On patient flow in hospitals: a data-based queueing-science perspective;Armony;Stoch. Syst.,2015

4. On queues with impatient customers;Baccelli,1981

5. Dimensioning large call centers;Borst;Oper. Res.,2004

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