Face-to-face guidance of university computer users—I. A study of advisory services-Reference-Cited by-同舟云学术

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Face-to-face guidance of university computer users—I. A study of advisory services

Published:1980-05 Issue:4 Volume:12 Page:389-405
ISSN:0020-7373
Container-title:International Journal of Man-Machine Studies
language:en
Short-container-title:International Journal of Man-Machine Studies

Author:

Alty J.L.,Coombs M.J.

Publisher

Elsevier BV

Subject

General Engineering

Reference11 articles.

1. University computing advisory services: the study of the man-machine interface;Alty,1980

2. Elements of Sampling Theory;Barnett,1974

3. Design and Analysis in Educational Research;Burroughs,1971

4. The Principal Findings of a Survey of User Computing Experience and the Use of the Liverpool Advisory Service;Coombs,1979

5. Anatomy of an Advisory Service: some facts and figures;Coombs,1979

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1. Using a Diagnosis-Based Approach to Individualize Instructional Explanations in Computer-Mediated Communication;Educational Psychology Review;2010-02-24

2. Scripting Laypersons’ Problem Descriptions in Internet-Based Communication with Experts;Scripting Computer-Supported Collaborative Learning;2007

3. The problem of describing a problem: Supporting laypersons in presenting their queries to the Internet-based helpdesk;International Journal of Human-Computer Studies;2006-08

4. Over the Shoulder Learning: Supporting Brief Informal Learning;Computer Supported Cooperative Work (CSCW);2005-11-22

5. Information About a Layperson's Knowledge Supports Experts in Giving Effective and Efficient Online Advice to Laypersons.;Journal of Experimental Psychology: Applied;2005

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