Using process mapping and business process simulation to support a process-based approach to change in a public sector organisation-Reference-Cited by-同舟云学术

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Using process mapping and business process simulation to support a process-based approach to change in a public sector organisation

Published:2006-01 Issue:1 Volume:26 Page:95-103
ISSN:0166-4972
Container-title:Technovation
language:en
Short-container-title:Technovation

Author:

Greasley A.

Publisher

Elsevier BV

Subject

Management of Technology and Innovation,General Engineering

Reference46 articles.

1. Business process simulation: a fundamental step supporting process centred management;Aguilar,1999

2. Process analysis tools for process improvement;Bal;The TQM Magazine,1998

3. CSC Index, 1994. State of re-engineering report, CSC Index.

4. Soft Systems Methodology in Action;Checkland,1990

5. Re-engineering;Cypress;OR/MS Today,1994

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