1. Taking care of the hateful patient;Groves;N Engl J Med,1978
2. El paciente difícil: quién es y cómo manejarlo;Agreda;An Sist Sanit Navar,2001
3. The’ difficult patient’ as perceived by family physicians;Steinmetz;Fam Pract,2001
4. Actuación ante los pacientes de trato difícil;Blay;FMC,1996
5. The difficult patient and the troubled physician;Crutcher;J Fam Pract,1980