Game on: Engaging customers and employees through gamification

Author:

Robson Karen,Plangger Kirk,Kietzmann Jan H.,McCarthy Ian,Pitt Leyland

Publisher

Elsevier BV

Subject

Marketing,Business and International Management

Reference23 articles.

1. Bartle, R. (1996). Hearts, clubs, diamonds, spades: Players who suit MUDs. Available at http://mud.co.uk/richard/hcds.htm

2. “Coopetition” in business networks: To cooperate and compete simultaneously;Bengtsson;Industrial Marketing Management,2000

3. Consumer engagement in a virtual brand community: An exploratory analysis;Brodie;Journal of Business Research,2013

4. Droga5ny. (2011, June 2). Bing | Decode case study. Retrieved from https://www.youtube.com/watch?v=XNic4wf8AYg

5. Elberse, A., & Owusu-Kesse, K. (2012, July 25). Droga5: Launching Jay-Z's Decoded [Case Study]. Boston: Harvard Business School Publishing.

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