Sources of Generalized versus Issue-Specific Dis/Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation-Reference-Cited by-同舟云学术

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Sources of Generalized versus Issue-Specific Dis/Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation

Published:1998-05 Issue:1 Volume:42 Page:7-23
ISSN:0148-2963
Container-title:Journal of Business Research
language:en
Short-container-title:Journal of Business Research

Author:

Dant Rajiv P.,Lumpkin James R.,Rawwas Mohammed Y.A.

Publisher

Elsevier BV

Subject

Marketing

Reference88 articles.

1. Demand for Health Care Among the Urban Poor, with Special Emphasis on the Role of Time;Acton,1973

2. Demand for Health Care When Time Prices Vary More than Money Prices;Acton,1973

3. Attitudes and Satisfaction of Low-Income Families Receiving Comprehensive Pediatric Care;Alpert;American Journal of Public Health,1970

4. Identification of Determinant Attributes;Alpert;Journal of Marketing Research,1971

5. Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships;Anderson;Journal of Marketing,1984

Cited by 4 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Modeling the Patient-Physician Service Encounter: Improving Patient Outcomes;Journal of the Academy of Marketing Science;2004-10-01

2. Extending the Marriage Metaphor as a Way to View Marketing Relationships;Journal of Business-to-Business Marketing;2002-01-29

3. Sources of Ethical Conflict in Service Channels of Distribution;Journal of Marketing Channels;2000-08-30

4. The challenge of autonomy and dependence in franchised channels of distribution;Journal of Business Venturing;1999-01

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