How much dissatisfaction is too much for transit? Linking transit user satisfaction and loyalty using panel data

Author:

Le Huyen T.K.,Carrel Andre L.,Li Mingfeng

Publisher

Elsevier BV

Subject

Transportation

Reference57 articles.

1. Travel satisfaction with public transport: determinants, user classes, regional disparities and their evolution;Abenoza;Transp. Res. Part A: Policy Practice,2017

2. Travel mode switching: comparison of findings from two public transportation experiments;Abou-Zeid;Transp. Policy,2012

3. Travel satisfaction effects of changes in public transport usage;Abou-Zeid;Transportation,2016

4. Modelling service-specific and global transit satisfaction under travel and user heterogeneity;Allen;Transp. Res. Part A: Policy Practice,2018

5. American Public Transportation Association, 2018. Understanding recent ridership changes.

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