Evaluation of patients’ attitudes to their care during oral and maxillofacial surgical outpatient consultations: the importance of waiting times and quality of interaction between patient and doctor

Author:

Dimovska E.O.F.,Sharma S.,Trebble T.M.

Publisher

Elsevier BV

Subject

Otorhinolaryngology,Oral Surgery,Surgery

Reference24 articles.

1. The point of care. Measures of patients’ experience in hospital: purpose, methods and uses;Coulter,2009

2. Satisfaction with the outpatient encounter: a comparison of patients’ and physicians’ views;Zandbelt;J Gen Intern Med,2004

3. Patients’ preferences matter: stop the silent misdiagnosis;Mulley,2012

4. Process mapping the patient journey: an introduction;Trebble;BMJ,2010

5. Quality perception in the outpatient area of an urology department. Can we improve it?;Páez;Arch Esp Urol,2012

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