1. Assessing the Value of Information: Problems and Approaches;Ahituv,1989
2. Development of a Tool for Measuring and Analyzing Computer User Satisfaction;Bailey;Management Science,1983
3. A Short-form Measure of UIS: A Psychometric Evaluation and Notes of Use;Baroudi;Journal of Management Information Systems,1988
4. Conversations on “Why Information Systems Fail and What Can Be Done About It”;Cerveny;Systems, Objectives, Solutions,1985
5. A Criticism of Information Systems Research Employing “User Satisfaction”;Chismar,1985